terms of use

Effecttive Date: December 07, 2018

The web host of this web site is (“The Web Host”):

Konstantinos Kotsalis

Agiou Vasileiou 11, Kalamaria, Thessaloniki, Greece, Postal code 55133

Email address: [email protected]

Telephone number: 001 6469719275

Our services: We offer informational technology services and technical support for computers.

Our website (“The Website”):

  1. The website is intended for the personal information of users

  2. Through the Website we offer the users technical support for computers

  3. The users can buy informational technology services

Please read these Terms carefully before you use the website and our online services. If you do not agree with any of these terms we advice you not to use the website.

By connecting to this Website you unconditionally and unreservedly accept these terms of use in full.

  1. General Terms

Intellectual Property Rights

The Website content, including photographs, designs, software is protected by copyright according to Greek Law 2121/1993. Any reproduction, representation, use, adaptation, modification whether in whole or in part in any manner whatsoever and by any means whatsoever of the Website content is prohibited, unless it is approved in advance and in writing by the Company.

Industrial Property rights

In the website, there are trade marks which are protected by the the Greek Law of Intellectual Property 4072/2012.

Any unauthorized use of these trade marks is prohibited

Disclaimer

Every effort has been made to ensure that the content of the Website was correct at the time of last updating. Although, we cannot warrant the accuracy or the completeness of information provided on this website. The Web host is not responsible for any damage or loss that may arise from the use of any false information.

The Website may contain hypertext links. The Web host uses them for the user’s convenience. The Web host has not any liability for the content or products and services offered on the websites to which the Website is linked by either hypertext links or any other type of link. These sites are outside of the Company’s control and you visit them entirely at your own risk.

The Web host is not responsible for any damage or loss caused by a third party/person (hackers) or computer viruses.

The connection to the Website may be interrupted. In that case, the Company has not any liability for any loss or any caused to the user.

Changes and updates

The Web host has the right to make amendments to these Terms at any time and without any notice. Any such change will be binding on users from the day these Terms were uploaded.

It is user’s responsibility to check for any changes or updates of the Terms.

Personal Data

The Web host processes user’s personal data collected through the Website.

For more information about the processing of your data, the purposes of the processing and the period of data storage, please read the our Privacy Policy

Cookies

The web server of the Website uses cookies. Cookies are small files that they are stored on user’s device and collect information about the use of the Website.

You can find more information about the cookies which the Company uses, what information cookies collect and the purposes of their use in our Cookies Policy

Online dispute resolution

If you have any problem with our online services, you can make a complaint using the plaltform “Online Dispute Resolution” (see the following link).

https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Applicable Law and Jurisdiction

The Laws of Greece apply.

Disputes arising here shall be exclusively subject to the jurisdiction of the courts of Thessaloniki in Greece.

special terms of use for our service

rights and obligations of the user

  1. The user accepts that it grants full access to the computer files and to the control of its device after the purchase of the service, to the fixpcy.com technician for the sole purpose of repairing the reported failure or continuing technical assistance (in the case of fixed computerization). fixpcy.com warrants that there will be no other use outside of this purpose and that user data will not leak to third parties
  2. Once you have registered your Teamviewer ID and your Teamviewer password when purchasing the service (“Online Service Repair”) and make a payment, the technician will begin the process of resolving the technical problem immediately and specifically within 3 hours of completing the payment.
  3. To enable the repair process to begin immediately, you need to have Teamviewer open on your computer from the time you complete the payment.
  4. Also, you must have the program open throughout the repair and until you are notified that the repair has been completed.
  5. If the process of resolving the technical problem does not start within 3 hours of completing the payment, the user of the service is entitled to a refund.
  6. The time for resolving the technical problem can not be determined in advance. However, the user of the service will not incur an additional charge for as long as the resolving process takes place.
  7. If within a reasonable time after the completion of the repair process the technical problem persists, you can contact us via the online form and the technician will immediately take the restoration without any additional charge.

 

special terms of use for resellers

rights and obligations of the reseller

  1. Once your request for cooperation with us is accepted, we will send you a link, which is unique to each partner-reseller.
  2. The reseller can add this link to an existing website or send it via email messenger or in other ways to interested buyers.
  3. For any purchase through this link, the reseller is entitled to receive a commission.
  4. The amount of the commission is initially credited to a reseller virtual account. Subsequently, the amount of the commission will be credited to the reseller’s Paypal account at 10 euros.